diff --git a/lam/docs/manual-sources/howto.xml b/lam/docs/manual-sources/howto.xml index d2244038..f8e32f12 100644 --- a/lam/docs/manual-sources/howto.xml +++ b/lam/docs/manual-sources/howto.xml @@ -7236,7 +7236,7 @@ OK (10 msec)
Preparations -
+
OpenLDAP ACLs By default only a few administrative users have write access to @@ -7267,7 +7267,7 @@ OK (10 msec) access to - attrs=mail,sn,givenName,telephoneNumber,mobile,facsimileTelephoneNumber,street,postalAddress,postOfficeBox,postalCode,roomNumber,shadowLastChange + attrs=mail,sn,givenName,telephoneNumber,mobile,facsimileTelephoneNumber,street,postalAddress,postOfficeBox,postalCode,roomNumber,shadowLastChange,passwordSelfResetAnswer,passwordSelfResetQuestion,passwordSelfResetBackupMail by self write @@ -8074,8 +8074,9 @@ OK (10 msec) Troubleshooting: - If you get messages like "Unable to find user account." this can - have multiple reasons: + 1. You get messages like "Unable to find user account." + + This can have multiple reasons: @@ -8095,6 +8096,15 @@ OK (10 msec) Turn on logging in LAM's main configuration settings. The exact reason is logged on notice level. + 2. You do not see security question and answer fields when + logged into self service. + + Probably, the user does not have the object class + "passwordSelfReset" set. You can do this in admin interface. If you + have multiple users to change then use the Multi Edit Tool to add the object + class. + New fields for self service page